Privacy Policy As of 23 May 2018.
 

The terms “we”, “our” and “ours” when used in this Privacy Policy refer to Truly Traceable Venison & Game Pies. The terms “you”, “your” and “yours” when used in this Privacy Policy mean any visitor to our website or client enquiring about us or purchasing our products.

Your privacy is important to us. We (as the data controllers) will always act responsibly with your data. We am committed to the privacy and confidentiality of information provided by you to us.

This Privacy Policy describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website where such Personal Data is protected by the General Data Protection Regulation (“GDPR”). The term “Personal Data” refers to personally identifiable information such as name, address, date of birth and telephone number. We do not share, sell nor distribute Personal Data to unrelated third parties for marketing purposes.

Collection and use of Personal Data including e-mail addresses

You may provide us with your Personal Data in order to receive information, advice or products from us. We may request personal information about you such as your name, address, email address, telephone number and we may ask for information which enables us to provide a personalised service to you. By contacting us, whether through this website or otherwise, you are giving your consent for us to store your data in line with this privacy policy. If you do not wish for your data to be stored and you would like it to be removed, please see 'Right to be forgotten' below. This site is built and managed with Wix and Kel Creative meaning that your personal data is also accessible by them, they are also GDPR compliant, to view their privacy policies, please click here: https://www.wix.com/about/privacy  https://www.kelcreative.co.uk/privacy-policy

Anonymous data collected through this website

In addition to the information we collect as described above, we also use technology to collect anonymous information about the use of our website. For example, we use technology to track which pages of our website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about visitors and their use of our website.

We use this anonymous data to improve the content and functionality of our website and to better understand our customers and visitors, and to improve the services we offer.

Cookies

In order to collect the anonymous data described in the preceding paragraph, our site may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed. We consider none of them to be intrusive to you. These are powered by Wix (please see Privacy Policy link above for more information)

Disclosure of your Personal Data

We do not share with, nor sell nor distribute your Personal Data to unrelated third parties for marketing purposes.

Personal Data is, however, transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have consented or otherwise in accordance with this Privacy Policy. For example, sometimes a third party may have access to your Personal Data in order to support our information technology. All of these companies also comply with the GDPR regulations to the best of my knowledge and full details of the suppliers used can be provided on request. 

Data Integrity and Security

We strive to maintain the reliability, accuracy, completeness and currency of Personal Data. The security measures in place on our website and computer system aim to protect the loss, misuse or alteration of the information you provide to us. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or regulatory requirements, or our data retention policy.

We implement and maintain appropriate technical and organisational measures to ensure the ongoing confidentiality, integrity, availability and resilience of information processing systems and services. 

Subject Access Request

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will (subject to the exceptions to the requirement to disclose under GDPR) disclose to you the Personal Data we hold about you, for example if you wish to see a copy. we will respond to your request within one calendar month of receiving it. We may ask you to provide further information and/or validation of your identity.  We will store details of subject access requests indefinitely. If you wish to make a subject access request, relating to Personal Data held about you  please contact us via email or telephone.

Right to be forgotten

You can ask us to remove or delete your Personal Data from our records if there is no compelling reason for us to hold it and subject to specific circumstances under the General Data Protection Regulation. Requests to delete Personal Data are subject to any applicable legal and regulatory requirements or document retention obligations.

Inaccurate Data

Please let us know if your Personal Data becomes out of date or incorrect by email, telephone or in writing and we will correct, amend or delete any Personal Data that you notify us is inaccurate and notify any third party recipients of the necessary changes. Our contact details can be found on the Contact page.

Links to other websites

Our website contains hyperlinks to other websites. Any such hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Complaints

If you are unhappy with the way in which your data has been handled, you can write to the Information Commissioner’s Office (ICO) if you believe we have breached data protection laws. For more information visit www.ico.org.uk. Making a complaint with the ICO will not affect any other legal rights.

Questions

If you have any questions about this Privacy Policy, or any part of our service, please contact us by email, telephone, or in writing. 

This privacy policy may change from time to time, and we will let you know when changes that materially affect you have been made.

© 2019 - Truly Traceable